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Bill to:
PO Box 966/967
Andalusia, Alabama
36420 USA
info@hendersonsewing.com

Ship to:
1 Waits Drive Industrial Park
Andalusia, Alabama
36421 USA

Toll Free Numbers:
800-824-5113
800-932-0507

International Number:
334-222-2451

International Fax:
334-222-4085
334-222-3738
334-222-7627

Toll Free Fax:
800-511-3935
800-239-8398

 

 RETURNED GOODS

 

 

1. Please contact us, in advance of shipment, to get a RETURN AUTHORIZATION number. This number should be shown on the outside of your carton.

 


2. In order to help us issue a RETURN AUTHORIZATION number, please advise us of the exact items to be returned and the invoice number on which you were billed.

 


3. Returned merchandise ordered incorrectly by the customer will be subject to 15% restocking fee. If we made the shipping error, full credit will be issued and the restocking charge will not apply.

 


4. All returns must be made within 30 days and should be accompanied by a copy of our invoice or packing slip.

 


5. All returns must be shipped PREPAID with tracking number emailed to us.

 


6. We cannot accept merchandise for credit if it has been abused or damaged. The merchandise must be in saleable condition.

 


7. Trial equipment that is returned must be shipped PREPAID and in original cartons. All shortages will be charged back to the customer.

 


8. Non-stock merchandise may not be returned, unless our supplier will accept the merchandise for credit. A restocking fee will be charged if merchandise is accepted for return by our supplier.