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Bill to:
PO Box 966/967
Andalusia, Alabama
36420 USA

Ship to:
1 Waits Drive Industrial Park
Andalusia, Alabama
36421 USA

Toll Free Numbers:

International Number:

International Fax:

Toll Free Fax:

It Pleases Us That Our Customers Are Satisfied with our Staff!

July 31, 2014


Good morning Frank,

I'd like to take a minute and compliment you on your staff.  I came to MotionWear about 3 years ago. This was my introduction to the textile industry.  Needless to say, I was completely lost.  In searching for sewing machine parts, I found your website and decided to reach out.  Long story short, you now have a customer for life!  Every time we've needed parts or advice, your staff is always ready and willing to help us.  I have had nothing short of professional customer service from your company.  It is always a pleasant experience working with your staff! There are even times that your shipping department has thrown pieces of candy in our parts orders.  The guys on my team rave about the personal touch! 
I would also like to compliment and say a big "Thank you" to Jackie.  She is so wonderful to work with! Every time I have had a technical question or needed info about a part, she always goes the extra distance to make sure we have what we need.  She is such an outstanding representative of your company!

Your staff truly backs up your company's mission statement, customer-focused and always going the extra mile.


Curtis C

Motionwear LLC 

February 24, 2017
Thanks Jackie, You’re the best customer service representative that I order from, I hope you have a great Friday and a wonderful weekend.
Jamie Carter
Kayser-Roth Corp.